We’re here to assist you with any questions or issues you may have. Explore our resources below or reach out to our support team for personalized assistance.
Need more help? Reach out to us!
Our support team is available Monday to Friday, 9 AM to 6 PM (CET).
Connect with our support team instantly using our live chat feature available on our website during business hours.
If you need detailed assistance, please submit a support ticket through our Contact Form. We aim to respond within 24 hours.
I did not receive a booking confirmation email:
Check your spam/junk folder or contact us to resend the confirmation.
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If your payment is not going through, please verify your payment method or contact us for support.
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We value your feedback! If you have suggestions to improve our services, please let us know at feedback@maestrotrips.com.
If you need urgent help while on a tour, please contact our emergency support line at +39 3927354653 (24/7).
Via Nicola Pisano 31, Florence, Italy
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