We’re here to assist you with any questions or issues you may have. Explore our resources below or reach out to our support team for personalized assistance.Â
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 Need more help? Reach out to us!
 Our support team is available Monday to Friday, 9 AM to 6 PM (CET).
Connect with our support team instantly using our live chat feature available on our website during business hours.
If you need detailed assistance, please submit a support ticket through our Contact Form. We aim to respond within 24 hours.
I did not receive a booking confirmation email:
Check your spam/junk folder or contact us to resend the confirmation.
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If your payment is not going through, please verify your payment method or contact us for support.
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We value your feedback! If you have suggestions to improve our services, please let us know at feedback@maestrotrips.com.
If you need urgent help while on a tour, please contact our emergency support line at  +39 3927354653 (24/7).
Via Nicola Pisano 31, Florence, Italy
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