Welcome to Maestro Trips Company! This Booking Policy outlines the terms and conditions for booking our tours and travel services through our website maestrotrips.com.
Online Booking: You can book our services directly through our website using the booking form.
Phone or Email: Alternatively, bookings can be made by contacting us via phone or email.
Booking Confirmation: Your booking is confirmed once you receive a confirmation email with all necessary details.
Payment Methods: We accept payments via credit/debit cards, PayPal, and bank transfers.
Deposit Requirements: A deposit may be required to secure your booking, with the balance due before the service date.
Currency: All payments are processed in Euros (EUR) and US Dollars (USD).
Customer Cancellations: Cancellations made at least 2 days before the service date are eligible for a full refund. No refunds for cancellations made less than 2 days prior.
Company Cancellations: In case of cancellations due to weather, safety, or unforeseen circumstances, a full refund or rescheduling option will be provided.
Customer-Initiated Changes: Requests to modify bookings must be made at least 1 day before the scheduled service.
Company-Initiated Changes: Itineraries, pricing, and availability are subject to change. We will notify you as soon as possible.
If a customer fails to arrive on time without prior notice, no refunds will be issued.
Please inform us of any special requirements (e.g., dietary needs, accessibility) at the time of booking.
For any questions about our Booking Policy, please contact us at:
Email: info@maestrotrips.com
Phone: +39 3927354653
Address: Via Nicola Pisano 31, Florence, Italy
By booking our services, you agree to the terms of this Booking Policy.
Via Nicola Pisano 31, Florence, Italy
Copyright © 2025 Maestro Trips. All rights reserved.
